Friday, December 7, 2018

Content Comprehensiveness - Whiteboard Friday

Posted by KameronJenkins

When Google says they prefer comprehensive, complete content, what does that really mean? In this week's episode of Whiteboard Friday, Kameron Jenkins explores actionable ways to translate the demands of the search engines into valuable, quality content that should help you rank.

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Video Transcription

Hey, guys. Welcome to this week's edition of Whiteboard Friday. My name is Kameron Jenkins, and I work here at Moz.

Today we're going to be talking about the quality of content comprehensiveness and what that means and why sometimes it can be confusing. I want to use an example scenario of a conversation that tends to go on between SEOs and Google. So here we go.

An SEO usually says something like, "Okay, Google, you say you want to rank high-quality content. But what does that really mean? What is high quality, because we need more specifics than that."

Then Google goes, "Okay, high quality is something that's comprehensive and complete. Yeah, it's really comprehensive." SEOs go, "Well, wait. What does that even mean?"

That's kind of what this was born out of. Just kind of an explanation of what is comprehensive, what does Google mean when they say that, and how that differs depending on the query.

Here we have an example page, and I'll kind of walk you through it. It's just going to serve to demonstrate why when Google says "comprehensive," that can mean something different for an e-commerce page than it would for a history of soccer page. It's really going to differ depending on the query, because people want all sorts of different kinds of things. Their intent is going to be different depending on what they're searching in Google. So the criteria is going to be different for comprehensiveness. So hopefully, by way of example, we'll be able to kind of walk you through what comprehensiveness looks like for this one particular query. So let's just dive in.

1. Intent

All right. So first I'm going to talk about intent. I have here a Complete Guide to Buying a House. This is the query I used as an example. Before we dive in, even before we look into keyword research tools or anything like that, I think it's really important to just like let the query sit with you for a little bit. So "guide to buying a house," okay, I'm going to think about that and think about what the searcher probably wanted based on the query.

So first of all, I noticed "guide." The word "guide" to me makes it sound like someone wants something very complete, very thorough. They don't just want quick tips. They don't want a quick bullet list. This can be longer, because someone is searching for a comprehensive guide.

"To buying a house," that's a process. That's not like an add-to-cart like Amazon. It's a step-by-step. There are multiple phases to that type of process. It's really important to realize here that they're probably looking for something a little lengthier and something that is maybe a step-by-step process.

And too, you just look at the query, "guide to buying a house," people are probably searching that if they've never bought a house before. So if they've never bought a house before, it's just good to remember that your audience is in a phase where they have no idea what they're doing. It's important to understand your audience and understand that this is something that they're going to need very, very comprehensive, start-to-finish information on it.

2. Implications

Two, implications. This is again also before we get into any keyword research tools. By implications, I mean what is going to be the effect on someone after reading this? So the implications here, a guide to buying a house, that is a big financial decision. That's a big financial purchase. It's going to affect people's finances and happiness and well-being, and Google actually has a name for that. In their Quality Rater Guidelines, they call that YMYL. So that stands for "your money, your life."

Those types of pages are held to a really high standard, and rightfully so. If someone reads this, they're going to get advice about how to spend their money. It's important for us, as SEOs and writers crafting these types of pages, to understand that these are going to be held to a really high standard. I think what that could look like on the page is, because they're making a big purchase like this, it might be a good sign of trustworthiness to maybe have some expert quotes in here. Maybe you kind of sprinkle those throughout your page. Maybe you actually have it written by an expert author instead of just Joe Schmoe blogger. Those are just some ideas for making a page really trustworthy, and I think that's a key to comprehensiveness.

3. Subtopics

Number three here we have subtopics. There are two ways that I'll walk you through finding subtopics to fit within your umbrella topic. I'm going to use Moz Keyword Explorer as an example of this.

Use Keyword Explorer to reveal subtopics

In Moz Keyword Explorer, you can search for different keywords and related keywords two different ways. You can type in a query. So you can type in something like "buy a house" or "home buying" or something like that. You start with your main topic, and what you'll get as a result is a bunch of suggested keywords that you can also incorporate on your page, terms that are related to the term that you searched. This is going to be really great, because you're going to start to notice themes emerge. Some of the themes I noticed were people tend to search for "home buying calculator," like a can-I-afford-it type of calculator. A lot of people search financial-related things obviously, bad credit. I filed for bankruptcy, can I still buy a house? You'll start to see subthemes emerge.

Then I also wanted to mention that, in Moz Keyword Explorer, you can also search by URL. What I might do is query my term that I'm trying to target on my page. I'm going to pick the top three URLs that are ranking. You pop them into Keyword Explorer, and you can compare them and you can see the areas of most overlap. So what you'll get essentially is a list of keywords that the top ranking pages for that term also rank for. That's going to be a really good way to mine some extra keyword ideas for your page to make it more comprehensive.

4. Questions

Then here we go. We have step four. After we've come up with some subtopics, I think it's also a really good idea to mine questions and try to find what questions our audience is actually asking. So, for these, I like to use Answer the Public and Keywords Everywhere. Those are two really great tools that I kind of like to use in tandem.

Use Answer the Public to mine questions

Answer the Public, if you've never used it, is a really fun tool. You can put in a keyword, and you get a huge list. Depending on how vague your query is, you might get a ton of ideas. If your query is really specific, you might not get as many keyword ideas back. But it's a really great way to type in a keyword, like "buying a house" or "buy a house" or "home buying" or something like that, and get a whole, big, long list of questions that your audience is asking. People that want to know how to buy a house, they're also asking these questions.

I think a comprehensive page will answer those questions. But it can be a little bit overwhelming. There's going to be probably a lot of questions potentially to answer. So how do you prioritize and choose which questions are the best to address on your page?

Use Keywords Everywhere to highlight keywords on a page

That's where the Keywords Everywhere plug-in comes in handy. I use it in Chrome. You can have it highlight the keywords on the page. I think I have mine set to highlight anything that's searched 50 or more times a month. That's a really good way to gauge, just right off the bat you can see, okay, now there are these 10 instead of these 100 questions to potentially answer on my page.

So examples of questions here, I have questions like: Can I afford this? Is now the right time to buy? So you can kind of fit those into your page and answer those questions.

5. Trends

Then finally here I have trends. I think this is a really commonly missed step. It's important to remember that a lot of terms have seasonality attached to them. So what I did with this query, I queried "buy a house," and I wanted to see if there were any trends for home buying-type of research queries in Google Trends. I zoomed out to five years to see if I could see year-over-year if there were any trends that emerged.

That was totally the case. When people are searching "buy a house," it's at its peak kind of around January into spring, and then in the summer it starts to dive, and then it's at its lowest during the holidays. That kind of shows you that people are researching at the beginning of the year. They're kind of probably moving into their house during the summertime, and then during the holidays they've had all the time to move in and now they're just enjoying the holidays. That's kind of the trend flow that it follows. That's really key information, if you're going to build a comprehensive page, to kind of understand that there's seasonality attached with your term.

Because I know now that there's seasonality with my term, I can incorporate information like what are the pros and cons of buying in peak season versus off-season for buying a house. Maybe what's the best time of year to buy. Those are, again, other ideas for things that you can incorporate on your page to make it more comprehensive.

This page is not comprehensive. I didn't have enough room to fit some things. So you don't just stop at this phase. If you're really building a comprehensive page on this topic, don't stop where I stopped. But this is kind of just an example of how to go about thinking through what Google means when they say make a page comprehensive. It's going to mean something different depending on your query and just keep that in mind. Just think about the query, think about what your audience wanted based on what they searched, and you'll be off to a great start building a comprehensive page.

I hope that was helpful. If you have any ideas for building your own comprehensive page, how you do that, maybe how it differs in different industries that you've worked in, pop it in the comments. That would be really good for us to share that information. Come back again next week for another edition of Whiteboard Friday.

Video transcription by Speechpad.com


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Thursday, December 6, 2018

The Guide to Building Linked Unstructured Citations for Local SEO

Posted by MiriamEllis

This article was written jointly in partnership with Kameron Jenkins. You can enjoy her previous articles here.


When you’ve accomplished step one in your local search marketing, how do you take step two?

You already know that any local business you market has to have the table stakes of accurate structured citations on major platforms like Facebook, Yelp, Infogroup, Acxiom, and YP.

But what can local SEO practitioners do once they’ve got these formal listings created and a system in place for managing them? Our customers often come to us once they’ve gotten well underway with Moz Local and ask, “What’s next? What can I do to move the needle?” This blog post will give you the actionable strategy and a complete step-by-step tutorial to answer this important question.

A quick refresher on citations

Listings on formal directories are called “structured citations.” When other types of platforms (like online news, blogs, best-of lists, etc.) reference a local business’ complete or partial contact information, that’s called an “unstructured citation.” And the best unstructured citations of all include links, of course!

For example, the San Francisco branch of a natural foods grocery store gets a linked unstructured citation from a major medical center in their city via a blog post about stocking a pantry with the right ingredients for healthier eating. Google and consumers encounter this reference and understand that trust and authority are being conveyed and earned.

The more often websites that are relevant to your location or industry link to you within their own content, the better your chances of ranking well in Google’s organic and local search engine results.

Why linked unstructured citations are growing in importance right now

Link building is as old as organic SEO. Structured citation building is as old as local SEO. Both practices have long sought to influence Google rankings. But a close read of the local search marketing community these days points up an increasing emphasis on the value of unstructured citations. In fact, local links were one of the top three takeaways from the 2018 Local Search Ranking Factors survey. Why is this?

  1. Google has become the dominant force in local consumer experiences, keeping as many actions as possible within their own interface instead of sending searchers to company websites. Because links influence rank within that interface, most local businesses enterprises will need to move beyond traditional structured citations to impress Google with mentions on a diverse variety of relevant websites. While structured citations are rightly referred to as “table stakes” for all local businesses, it’s the unstructured ones that can be competitive difference-makers in tough markets.
  2. Meanwhile, Google is increasingly monetizing local search results. A prime example of this is their Local Service Ads (LSA) program which acts as lead gen between Google and service area businesses like plumbing and housekeeping companies. Savvy local brands (including brick-and-mortar models) will see the way the wind is blowing with this and work to form non-Google-dependent sources of traffic and lead generation. A good linked unstructured citation on a highly relevant publication can drive business without having to pay Google a dime.

Your goal with linked unstructured citations is to build your community footprint and your authority simultaneously. All you need is the right tools for the research phase!

Fishing for opportunities with Link Intersect

For the sake of this tutorial, let’s choose at random a small B&B in Albuquerque — Bottger.com — as our hypothetical client. Let’s say that the innkeeper wants to know how the big Tribal resort casinos are earning publicity and links, in the hopes of finding opportunities for a smaller hospitality business, too. *Note that these aren’t absolutely direct competitors, but they share a city and an overall industry.

We’re going to use Moz’s Link Intersect tool to do this research for Bottger Mansion. This tool could help Bottger uncover all kinds of links and unstructured linked citation opportunities, depending on how it’s used. For example, the tool could surface:

  • Links that direct or near-direct competitors have, but that Bottger doesn’t
  • Locally relevant links from domains/pages about Bottger’s locale
  • Industry-relevant links from domains/pages about the hospitality industry

Step 1: Find the "big fish"

A client may already know who the “big fish” in their community are, or you can cast a net by identifying popular local events and seeing which businesses sponsor them. Sponsorships can be pricey, depending on the event, so if a local company sponsors a big event, it’s an indication that they're a larger enterprise with the budget to pursue a wide array of creative PR ideas. Larger enterprises can serve as models for small business emulation, at scale.

In our case study, we know that Bottger is located in Albuquerque, so we decided to locate sponsors of the famous Albuquerque International Balloon Fiesta. Right away, we spotted two lavish Albuquerque resort-casinos — Isleta and Sandia. These are the “big fish” we want our smaller client to look to for inspiration.

Step 2: Input domains in Link Intersect

We’re going to compare Bottger’s domain to Isleta and Sandia’s domains. In Moz Pro, navigate to “Link Explorer” and then select “Link Intersect” from the left navigation. Input your domain in the top and the domains you want to mine link ideas from in the fields beneath, as depicted below.

Open Link Explorer in a new tab

Next to Bottger’s domain, we've selected “root domain” as that will show us all competitor links who haven’t linked to us at all. We’re also going to select “root domain” on the resort domains, so we can see all of their backlinks, rather than just links to particular pages on their sites.

Moz’s Link Intersect tool will let you compare your site with up to 5 competitors. It’s totally up to you how many sites you want to evaluate at once. If you’re just getting started with link building, you may want to start with just one domain, as this should yield plenty of link opportunities to start with. If you’ve already been doing some link building, you have more time to dedicate to link building, or you’d just generally rather have more options to work with, go ahead and put in multiple domains to compare.

Step 3: Find link opportunities

Once you’ve input your domain and your competitor(s) domains, click “Find Opportunities.” That will yield a list of sites that link to your competitors, but do not link to you.

In this example, we’re comparing our client’s domain against two other domains: A (Isleta) and B (Sandia). In the “Sites that intersect” column, you will see whether Site A has the link, Site B has it, or if they both have it.

Step 4: The link selection process

Now that we have a list of link ideas from Isleta and Sandia’s backlink profiles, it’s time to decide which ones might yield good opportunities for our B&B. That’s right — just because something is in a competitor’s link profile doesn’t necessarily mean you want it!

View the referring pages

The first step is to drill down and get more detail about links the big resorts have. Select the arrow to expand this section and view the exact page the link is coming from.

In this example, both Sandia and Isleta have links from the root domain marriott.com. By using the “expand” feature, we can see the exact pages those links are located on.

Identify follow or no-follow

You can use the MozBar Chrome plugin to view whether your competitor’s link is no-followed or followed. Since only followed links pass authority, you may want to prioritize those, but no-followed links can also have value in the form of generating traffic to your site and could get picked up by others who do eventually link to your site with a follow link.

Select the MozBar icon from your browser and click the pencil icon. If you want to see Followed links, select “Followed” and the MozBar will highlight these links on the page in green. To find No-Followed links, click “No-Followed” and MozBar will highlight these links on the page in pink.

Common types of links you’ll see in the profiles of local business websites

If this is your first foray into link building for local businesses, you may be unfamiliar with the types of sites you’ll see in Link Intersect. While no two link profiles are exactly the same, many local businesses use similar methods for building links, so there are some common categories to be aware of. Knowing these will help you decipher the results Link Intersect will show you.

Types of links and what you can do with them:

Press releases

Press release sites like PRweb.com and PRnewsire.com are fairly common among local businesses that want to spread the word about their initiatives. Whether someone at the business won an award or they started a new community outreach program, local businesses often pay companies like PRweb.com to distribute this news on their platform and to their partners. These are no-followed links (don’t pass link authority aka “SEO value”) but they can offer valuable traffic and could even get picked up by sites that do link with a follow link.

If your competitor is utilizing press releases, you may want to consider distributing your newsworthy information this way!

Structured citations / directories

One of the primary types of domains you’ll see in a local business’ backlink profile is directories — structured citation websites like yellowpages.com that list a business’ name, address, and phone number (NAP) with a link back to the business’ website. Because they’re self-created and not editorially given, like Press Releases, they are often no-followed. However, having consistent and accurate citations across major directory websites is a key foundational step in local search performance.

If you see these types of sites in Link Intersect, it may indicate your need for a listings management solution like Moz Local that can ensure your NAP is accurate and available across major directories. Typically, you’ll want to have these table stakes before focusing on unstructured linked citations.

News coverage

Another favorite among local businesses is local media coverage (or just media coverage in general — it’s not always local). HARO (Help a Reporter Out) is a popular service for connecting journalists to subject matter experts who may be valuable sources for their articles. The journalists will typically link your quote back to your website. Aside from services like HARO, local businesses would do well to make media contacts, such as forming relationships with local news correspondents. As news surfaces, they’ll start reaching out to you for comment!

If you see news coverage in your competitor’s backlink profile, you can get ideas of what types of publications want content and information that you can provide.

Local / industry coverage

Blogs, hobby sites, DIY sites, and other platforms can feature content that depicts city life or interest in a topic. For example, a chef might author a popular blog covering their dining experiences in San Francisco. For a local restaurant, being cited by this publication could be valuable.

If you see popular local or industry sites in your competitor’s backlink profile, it’s a good signal of opportunity for your business to build a relationship with the authors in hopes of gaining links.

Trade organizations

Most local businesses are affiliated with some type of governing/regulating body, trade organization, award organization, etc. Many of these organizations have websites themselves, and they often list the businesses they’re affiliated with.

If your competitor is involved with an organization, that means your business is likely suited to be involved as well! Use these links to get ideas of which organizations to join.

Community organizations

Community organizations are a great local validator for search engines, and many local businesses have taken notice. You’ll likely find these types of organizations’ websites in your competitor’s backlink profile, such as Chamber of Commerce websites or the local YMCA.

As a local business, your competitors are in the same locale as you, so take note of these community organizations and consider joining them. You’ll not only get the benefit of better community involvement, but you can get a link out of it too!

Sponsorships / event participation

Local businesses can sponsor, donate to, host or participate in community events, teams, and other cherished local resources, which can lead to both online and offline publicity.

Local businesses can earn great links from online press surrounding these groups and happening. If an event/team page highlights you, but doesn’t actually link to benefactors/participants, don’t be shy about politely requesting a link.

Scholarships / .edu sites

A popular strategy used by many local businesses and non-local businesses alike is scholarship link building. Businesses figured out that if they offered a scholarship, they could get a link back to their site on education websites, such as .edu domains. Everyone seemed to catch on — so much so that many schools stopped featuring these scholarships on their site. It’s also important to note that .edu domains don’t inherently have more value than domains on any other TLD.

If your business wants to offer a scholarship, that is a great thing! We encourage you to pursue this for the benefit it could offer students, rather than primarily for the purpose of gaining links. Scholarship link building has become very saturated, and could be a strategy with diminishing returns, so don’t put all your eggs in this basket, and do it first and foremost for students instead of links.

Other businesses

Businesses may sometimes partner with each other for mutually beneficial link opportunities. Co-marketing opportunities that are a byproduct of genuine relationships can present valuable link opportunities, but link exchanges are against Google’s quality guidelines.

Stay away from “you link to me, I’ll link to you” opportunities as Google can see it as an attempt to manipulate your site’s ranking in search, but don’t be afraid to pursue genuine connections with other businesses that can turn into linking opportunities.

Spam

Just because your competitor has that link doesn’t mean you want it too! In Link Intersect, pay attention to the domain’s Spam Score and DA. A high spam score and/or low DA can indicate that the link wouldn’t be valuable for your site, and may even harm it.

Also watch out for links generated from comments. If your competitor has links in their backlink profile coming from comments, you can safely ignore these as they do not present real opportunities for earning links that will move the needle in the right direction.

Now that you’re familiar with popular types of local backlinks and what you can do with them, let’s actually dig into Isleta and Sandia’s backlinks to see which might be good prospects for us.

Step 5: Imitation is the sincerest form of flattery

Both the Albuquerque Marriott and Hilton Garden Inn link to Isleta and Sandia on their “Local Things to Do” pages. This could be a great prospect for Bottger! In many cases, “things to do” pages will include lists of local restaurants, historic sites, attractions, shops, and more. Note how their addresses are included on the following pages, making them powerful linked unstructured citations. Bottger hosts fancy tea parties in a lovely setting, which could be a fun thing for tourists to do.

Isleta and Sandia also have links from a wedding website. If Bottger uses their property as a wedding venue, offers special wedding or engagement packages, or something similar, this could be a great prospect as well.

Link Intersect also yielded links to various travel guide websites. There are plenty of links on websites like these to local attractions. In the following example, you can see an Albuquerque travel guide that's broken up by category, “hotels” being one of them:

Isleta and Sandia also have been featured in the Albuquerque Journal. In this example, a local reporter covered news that Isleta was opening expanded bingo and poker rooms. This seems to be a journalist who covers local businesses, so she could be a great connection to make!

Many other links in Isleta and Sandia’s backlink profiles came from sources like events websites, since these resorts are large enough to serve as the venue for major events like concerts and MMA matches. Although Bottger isn’t large enough to host an event of that magnitude, it could spark good ideas for link building opportunities in the future. Maybe Bottger could host a small community tea tasting event featuring locally sourced herbal teas and get in touch with a local reporter to promote it. Even competitor links that you can’t directly pursue can spark your creativity for related link building opportunities.

And let’s not forget how we found out about Isleta and Sandia in the first place: the Albuquerque International Balloon Fiesta! Event sponsors are featured on an “official sponsors” page with links to their websites. This is a classic, locally relevant opportunity for any Albuquerque business.

Step 6: Compile your link prospects in Link Tracking Lists

If you’re thinking, “This sounds great, but it also sounds like a lot of work. How am I ever going to keep track of all this?” — we’ve got you covered!

Moz Pro’s “Link Tracking Lists” was built for just this purpose.

In Link Intersect, you’ll see little check boxes next to all your competitors’ links. When you find one you want to target, check the box. When you’re done going through all the links and have checked the boxes next to the domains you want to pursue, click “Add to Link Tracking List” at the top right.

Since we’ve never done link building for Bottger before, we’re going to select “Create New List” from the dropdown, and label it something descriptive.

Make sure to put your client’s domain in the “target URL” field. For Step 3, since we’ve just selected the links we want to track from Link Intersect, those will already be populated in this field, so no further action is needed other than to click “Save.”

We’ll come back to Link Tracking Lists when we talk about outreach, but for now, all you need to know is that you can add the desirable competitor links (in our case, links from Isleta and Sandia) to Link Tracking lists straight from Link Intersect, making it easy to manage your data.

Step 7: Find out how to connect with your link prospects

Now it’s time to connect the dots: how do you go from knowing about your competitor’s links to getting those types of links for yourself?

There are three main ways you can get unstructured linked citations to your local business’ website, and those categories are what’s going to dictate the strategy you need to take to secure that opportunity for yourself.

  1. Self-created: Self-created links are like voting for yourself, so sites that accept these types of submissions, like Yelp.com, will NoFollow the link to your business' website. Visitors are still referred to your website through that link, but the link doesn't pass authority from Yelp.com to your domain. You should only get authority from a website if they link to you on their own (what Google calls "editorially placed" links). Neither NoFollow nor Follow links are inherently good or bad on their own. They are just intended for different purposes, and it's the misuse of followed links that can get you in trouble with Google. We'll talk more about that in a later section titled “Avoiding the bad fish: Risks of ignoring Google’s link scheme guidelines”
  2. Prompted by outreach: In many cases, people won’t know about your content until you tell them. These links are editorially placed by the site owner (not self-created), but the site owner was only made aware of your content because you reached out to them.
  3. Organically earned: Sometimes, you get links even without asking for them. If you have a popular piece of content on your site that receives lots of traffic, for example, people may link to that on their own because they find it valuable.

Since this tutorial is about proactively pursuing link opportunities, we’re going to focus on unstructured linked citations types one and two.

Articles

If your competitor has been featured in an article from say a local journalist or blogger, then your outreach will be focused on making a connection with that writer or publication for future link opportunities, rather than getting the exact link your competitor has. That’s because the article has already been written, so it’s unlikely that the writer will go back and edit their story just to add your link.

The one exception to this rule would be if the article links to your competitor, but your competitor’s link is now broken. In this scenario, you could reach out to the writer and say something like, “Hey! I notice in your article [article title] you link to [competitor’s link], but that link doesn’t seem to be working. I have similar content on my website [your URL]. If you find it valuable, please feel free to use it as a replacement for that broken link!”

Sometimes the contact information of the writer will be right next to the article, itself. For example:

If there’s no email address or contact form in the writer’s bio, you can usually find a link to one of their social media accounts, like Twitter, and you can connect with them there via a public or direct message. If you live in a small, tight-knit community, you may even be able to meet with the author in person.

Press releases

If you notice your competitors are issuing a lot of press releases and you want to try that out for yourself, you’ll likely need to sign up for an account, as these are a primarily self-serve platform. Most quality press release sites charge per release, and the price can differ depending on length.

Citations / directories

You’ll either want to sign up for a citation service like Moz Local that distributes your data to these types of listings programmatically, or if you do it manually, you’ll want to find the link to create your listings. Please note that your business may already be on the directory even if you haven’t set up a profile. Before creating a new listing, search for your business name and its variants, your phone number, and current and former addresses to see if there are existing listings you can claim and update.

Business websites

Most businesses will make it easy to contact them. If you’re trying to contact another business for the purpose of proposing teaming up for a co-marketing opportunity, look in their footer (the very bottom of the website). If there’s no contact information there, search for a “Contact Us” or “About” page. You may not find an email address, but you may be able to find a contact form or phone number. Below is an example from Albuquerque Little Theater, where they have contact information on the right and advertising information in the top navigation for businesses that are interested in taking out ads in their printed show programs. Not an unstructured linked citation, but a great way to get your business known to the community!

Organizations

Most organizations will make it easy for those who want to join, unless they are more exclusive or invitation-only. In the event that you do wish to get involved in an invitation-only organization that has no public-facing contact information, try viewing a member list and seeing if there’s anyone you know. Or maybe you know someone who can introduce you to one of the members. Genuine connections are key for this type of organization.

Step 8: Writing a good outreach email (for unstructured linked citations requiring outreach)

Outreach emails are necessary when the link opportunity you’re pursuing isn’t a link you could create yourself, or if the link source is one where you can’t make face-to-face contact with decision-makers. One of the most important questions you should be asking yourself for these opportunities is, “Why would this website link to me?”

Here’s how Bottger might go about sending an outreach email:

Greeting that matches the nature of the outreach target

“Hey Jill!” might be fine when outreaching to the author of a blog, while “Hello Ms. Smith” might be better for more professional outreach.

Introduction

Give a brief summary of who you are, what you do, and your interest in contacting them. For example: “I work with Bottger Mansion, a historic Bed & Breakfast in Old Town Albuquerque. I found your page about Albuquerque activities — you’ve really captured a lot of what Albuquerque has to offer!”

The ask, and the value add

This is where you’ll actually ask for the link. It’s a good idea here to add value. Don’t just ask for something; offer to give something back!

To continue the same example: “As long-time residents of Old Town, we’d love to provide you with a comprehensive list of activities in the city’s historic district! We feel an Old Town Activities list would be a great addition to your page. Bottger Mansion regularly hosts high tea, for example, which we’d love to let more people know about with a spot on your list!”

Close

Wish them well, thank them for their time, and sign off. Make sure that it’s easy for them to find information about you by including your full name, title, organization, and website/social links in your email signature.

Don’t be afraid to get on the phone, either! Hearing your voice can add a human element to the outreach attempt and offer a better conversion rate than a more impersonal email (we all get so many of those a day that ones from people we don’t know are easy to ignore).

And remember that local businesses have a particular advantage in accruing unstructured linked citations. Lively participation in the life of your community can continuously introduce you to decision-makers at popular local publications, paving the way towards neighborly outreach on your part. Learn to see the opportunities and think of ways your business can add value to the content that is being written about your town or city.

Step 9: Tracking your wins

Next-to-last, we’re going to jump back to Link Tracking Lists for a second, because that’s going to come in extremely handy here. Remember when we created the list with Sandia and Isleta’s links that we were interested in pursuing? Those will now show up when we go to Moz Pro > Link Explorer > Link Tracking Lists.

Every time Bottger successfully secures a link that they’ve added to their Link Tracking List, the red X in “Links to target URL?” column will turn blue, indicating that the site links to Bottger’s root domain. If we were pursuing links to individual pages, and a link prospect linked to our target page, the red X would turn green.

Another handy feature is the “Notes” dropdown. This allows you to keep track of your outreach attempts, which can be one of the trickiest parts about link building!

Avoiding the bad fish: Some words of caution before you get started

Before starting this process for yourself, familiarize yourself with these four risks so that your fishing trip doesn’t result in a basket of bad catches that could waste your resources or get your website penalized.

1. Risks of a “copy only” strategy

Link Intersect can be amazingly helpful for discovering new, relevant link opportunities for your local business, but link builders beware. If all you ever do is copy your competitors, the most you’ll ever achieve is becoming the second-best version of them. Use this method to keep tabs on strategies your competition is using, and even use it to spark your own creativity, but avoid copying everything your competitors do, and nothing else. Why be the second-best version of your competition when you can be the best version of yourself?

2. Risks of a “blindly follow” strategy

Comparing your site’s backlink profile with your direct competitors’ backlink profiles will return a list of links that they have and you don’t, but don’t use Link Intersect results as an exact checklist of links to pursue. Your competitors might have bad backlinks in their profile. For example, avoid pursuing opportunities from domains with a high Spam Score or low Domain or Page Authority (DA/PA). Learn more about how to evaluate sites by their Spam Score or DA/PA.

They might also have great backlinks that aren’t the right opportunity for your business, and those should be avoided too! Do you remember Isleta and Sandia’s links for events like MMA matches? If Bottger were to blindly take those resorts’ link profiles as directives, they might think they have to host a fight at their B&B, too!

Take what you find with a grain of salt. Evaluate every link opportunity on its own merit, rather than deeming it a good opportunity simply because your competitor has it.

3. Risks of an “apples to oranges” strategy

Choose the domains and pages you want to compare yourself against wisely. As a small local B&B, Bottger wouldn’t want to compare their backlink profile to that of Wikipedia or The New York Times, for example. Those sites are popular, but not relevant in any way to the types of unstructured linked citations Bottger would want to pursue, such as links that are locally relevant or industry-relevant.

In other words, just because a site is popular doesn’t mean it will yield relevant unstructured linked citation opportunities for you. Here in this tutorial, we’ve outlined one potential use-case for Link Intersect: finding unstructured linked citations your local business competitors have. However, this is not the only use for Link Intersect. Instead of comparing your site against competitors or near-competitors, you could compare it against:

If you know what types of links you’re trying to find, choosing sites to evaluate against your own should be a lot easier, and yield more relevant opportunities.

4. Risks of ignoring Google’s “link schemes” guidelines

If you’ve never embarked on link building before, we encourage you to read through Google’s quality guidelines for webmasters, specifically its section on “Link schemes.” If you were to distill those link guidelines down into a single principle, it would be: don’t create links for the purpose of manipulating your site’s ranking in Google search. That’s right. Google doesn’t want anyone embarking on any marketing initiatives solely for the purpose of improving their ranking. Google wants links to be the natural byproduct of the quality work you’re doing for your audience. Google can penalize sites that participate in activities such as:

  • Buying links that pass PageRank (“followed” links)
  • Excessive “you link to me and I’ll link to you” exchanges
  • Self-created followed links that weren’t editorially placed by the site owner

This underscores that the activities that are just good business, like being involved in the local community, are also the ones that can produce the links that Google likes. Sites owners might need a little nudge, which is why we’ve included a section on outreach, but that doesn’t mean the links are unnatural. Unstructured linked citations should be a byproduct of the good work local businesses are doing in their communities.

In conclusion

At Moz, we’re strong believers in authenticity, and there is no better pond for building meaningful marketing relationships than the local one. Focusing on unstructured linked citations can be viewed as a prompt to grow your community relationships — with journalists, bloggers, event hosts, business associations, and customers. It’s a chance for a real-world fishing trip that can reel in a basket of publicity for your local brand beyond what money can buy. Your genuine desire to serve and build community will stand you in good stead for the long haul.


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Monday, December 3, 2018

7 Search Ranking Factors Analyzed: A Follow-Up Study

Posted by Jeff_Baker

Grab yourself a cup of coffee (or two) and buckle up, because we’re doing maths today.

Again.

Back it on up...

A quick refresher from last time: I pulled data from 50 keyword-targeted articles written on Brafton’s blog between January and June of 2018.

We used a technique of writing these articles published earlier on Moz that generates some seriously awesome results (we’re talking more than doubling our organic traffic in the last six months, but we will get to that in another publication).

We pulled this data again… Only I updated and reran all the data manually, doubling the dataset. No APIs. My brain is Swiss cheese.

We wanted to see how newly written, original content performs over time, and which factors may have impacted that performance.

Why do this the hard way, dude?

“Why not just pull hundreds (or thousands!) of data points from search results to broaden your dataset?”, you might be thinking. It’s been done successfully quite a few times!

Trust me, I was thinking the same thing while weeping tears into my keyboard.

The answer was simple: I wanted to do something different from the massive aggregate studies. I wanted a level of control over as many potentially influential variables as possible.

By using our own data, the study benefited from:

  • The same root Domain Authority across all content.
  • Similar individual URL link profiles (some laughs on that later).
  • Known original publish dates and without reoptimization efforts or tinkering.
  • Known original keyword targets for each blog (rather than guessing).
  • Known and consistent content depth/quality scores (MarketMuse).
  • Similar content writing techniques for targeting specific keywords for each blog.

You will never eliminate the possibility of misinterpreting correlation as causation. But controlling some of the variables can help.

As Rand once said in a Whiteboard Friday, “Correlation does not imply causation (but it sure is a hint).

Caveat:

What we gained in control, we lost in sample size. A sample size of 96 is much less useful than ten thousand, or a hundred thousand. So look at the data carefully and use discretion when considering the ranking factors you find most likely to be true.

This resource can help gauge the confidence you should put into each Pearson Correlation value. Generally, the stronger the relationship, the smaller sample size needed to be be confident in the results.

So what exactly have you done here?

We have generated hints at what may influence the organic performance of newly created content. No more, and no less. But they are indeed interesting hints and maybe worth further discussion or research.

What have you not done?

We have not published sweeping generalizations about Google’s algorithm. This post should not be read as a definitive guide to Google’s algorithm, nor should you assume that your site will demonstrate the same correlations.

So what should I do with this data?

The best way to read this article, is to observe the potential correlations we observed with our data and consider the possibility of how those correlations may or may not apply to your content and strategy.

I’m hoping that this study takes a new approach to studying individual URLs and stimulates constructive debate and conversation.

Your constructive criticism is welcome, and hopefully pushes these conversations forward!

The stat sheet

So quit jabbering and show me the goods, you say? Alright, let’s start with our stats sheet, formatted like a baseball card, because why not?:

*Note: Only blogs with complete ranking data were used in the study. We threw out blogs with missing data rather than adding arbitrary numbers.

And as always, here is the original data set if you care to reproduce my results.

So now the part you have been waiting for...

The analysis

To start, please use a refresher on the Pearson Correlation Coefficient from my last blog post, or Rand’s.

1. Time and performance

I started with a question: “Do blogs age like a Macallan 18 served up neat on a warm summer Friday afternoon, or like tepid milk on a hot summer Tuesday?

Does the time indexed play a role in how a piece of content performs?

Correlation 1: Time and target keyword position

First we will map the target keyword ranking positions against the number of days its corresponding blog has been indexed. Visually, if there is any correlation we will see some sort of negative or positive linear relationship.

There is a clear negative relationship between the two variables, which means the two variables may be related. But we need to go beyond visuals and use the PCC.

Days live vs. target keyword position

PCC

-.343

Relationship

Moderate

The data shows a moderate relationship between how long a blog has been indexed and the positional ranking of the target keyword.

But before getting carried away, we shouldn’t solely trust one statistical method and call it a day. Let’s take a look at things another way: Let’s compare the average age of articles whose target keywords rank in the top ten against the average age of articles whose target keywords rank outside the top ten.

Average age of articles based on position

Target KW position ≤ 10

144.8 days

Target KW position > 10

84.1 days

Now a story is starting to become clear: Our newly written content takes a significant amount of time to fully mature.

But for the sake of exhausting this hint, let’s look at the data one final way. We will group the data into buckets of target keyword positions, and days indexed, then apply them to a heatmap.

This should show us a clear visual clustering of how articles perform over time.

This chart, quite literally, paints a picture. According to the data, we shouldn’t expect a new article to realize its full potential until at least 100 days, and likely longer. As a blog post ages, it appears to gain more favorable target keyword positioning.

Correlation 2: Time and total ranking keywords on URL

You’ll find that when you write an article it will (hopefully) rank for the keyword you target. But often times it will also rank for other keywords. Some of these are variants of the target keyword, some are tangentially related, and some are purely random noise.

Instinct will tell you that you want your articles to rank for as many keywords as possible (ideally variants and tangentially related keywords).

Predictably, we have found that the relationship between the number of keywords an article ranks for and its estimated monthly organic traffic (per SEMrush) is strong (.447).

We want all of our articles to do things like this:

We want lots of variants each with significant search volume. But, does an article increase the total number of keywords it ranks for over time? Let’s take a look.

Visually this graph looks a little murky due to the existence of two clear outliers on the far right. We will first run the analysis with the outliers, and again without. With the outliers, we observe the following:

Days live vs. total keywords ranking on URL (w/outliers)

PCC

.281

Relationship

Weak/borderline moderate

There appears to be a relationship between the two variables, but it isn’t as strong. Let’s see what happens when we remove those two outliers:

Visually, the relationship looks stronger. Let’s look at the PCC:

Days live vs. total keywords ranking on URL (without outliers)

PCC

.390

Relationship

Moderate/borderline strong

The relationship appears to be much stronger with the two outliers removed.

But again, let’s look at things another way.

Let’s look at the average age of the top 25% of articles and compare them to the average age of the bottom 25% of articles:

Average age of top 25% of articles versus bottom 25%

Top 25%

148.9 days

Bottom 25%

73.8 days

This is exactly why we look at data multiple ways! The top 25% of blog posts with the most ranking keywords have been indexed an average of 149 days, while the bottom 25% have been indexed 74 days — roughly half.

To be fully sure, let’s again cluster the data into a heatmap to observe where performance falls on the time continuum:

We see a very similar pattern as in our previous analysis: a clustering of top-performing blogs starting at around 100 days.

Time and performance assumptions

You still with me? Good, because we are saying something BIG here. In our observation, it takes between 3 and 5 months for new content to perform in organic search. Or at the very least, mature.

To look at this one final way, I’ve created a scatterplot of only the top 25% of highest performing blogs and compared them to their time indexed:

There are 48 data plots on this chart, the blue plots represent the top 25% of articles in terms of strongest target keyword ranking position. The orange plots represent the top 25% of articles with the highest number of keyword rankings on their URL. (These can be, and some are, the same URL.)

Looking at the data a little more closely, we see the following:

90% of the top 25% of highest-performing content took at least 100 days to mature, and only two articles took less than 75 days.

Time and performance conclusion

For those of you just starting a content marketing program, remember that you may not see the full organic potential for your first piece of content until month 3 at the earliest. And, it takes at least a couple months of content production to make a true impact, so you really should wait a minimum of 6 months to look for any sort of results.

In conclusion, we expect new content to take at least 100 days to fully mature.

2. Links

But wait, some of you may be saying. What about links, buddy? Articles build links over time, too!

It stands to reason that, over time, a blog will gain links (and ranking potential) over time. Links matter, and higher positioned rankings gain links at a faster rate. Thus, we are at risk of misinterpreting correlation for causation if we don’t look at this carefully.

But what none of you know, that I know, is that being the terrible SEO that I am, I had no linking strategy with this campaign.

And I mean zero strategy. The average article generated 1.3 links from .5 linking domains.

Nice.

Linking domains vs. target keyword position

PCC

-.022

Relationship

None

Average linking domains to top 25% of articles

.46

Average linking domains to bottom 25% of articles

.46

The one thing consistent across all the articles was a shocking and embarrassing lack of inbound links. This is demonstrated by an insignificant correlation coefficient of -.022. The same goes for the total number of links per URL, with a correlation coefficient of -.029.

These articles appear to have performed primarily on their content rather than inbound links.

(And they certainly would have performed much better with a strong, or any, linking strategy. Nobody is arguing the value of links here.) But mostly...

Shame on me.

Shame. Shame. Shame.

But on a positive note, we were able to generate a more controlled experiment on the effects of time and blog performance. So, don’t fire me just yet?

Note: It would be interesting to pull link quality metrics into the discussion (for the precious few links we did earn) rather than total volume. However, after a cursory look at the data, nothing stood out as being significant.

3. Word count

Content marketers and SEOs love talking about word count. And for good reason. When we collectively agreed that “quality content” was the key to rankings, it would stand to reason that longer content would be more comprehensive, and thus do a better job of satisfying searcher intent. So let’s test that theory.

Correlation 1: Target keyword position versus total word count

Will longer articles increase the likelihood of ranking for the keyword you are targeting?

Not in our case. To be sure, let’s run a similar analysis as before.

Word count vs. target keyword position

PCC

.111

Relationship

Negligible

Average word count of top 25% articles

1,774

Average word count of bottom 25% articles

1,919

The data shows no impact on rankings based on the length of our articles.

Correlation 2: Total keywords ranking on URL versus word count

One would think that longer content would result in is additional ranking keywords, right? Even by accident, you would think that the more related topics you discuss in an article, the more keywords you will rank for. Let’s see if that’s true:

Total keywords ranking on URL vs. word count

PCC

-.074

Relationship

None

Not in this case.

Word count, speculative tangent

So how can it be that so many studies demonstrate higher word counts result in more favorable rankings? Some reconciliation is in order, so allow me to speculate on what I think may be happening in these studies.

  1. Most likely: Measurement techniques. These studies generally look at one factor relative to rankings: average absolute word count based on position. (And, there actually isn’t much of a difference in average word count between position one and ten.)As we are demonstrating in this article, there may be many other factors at play that need to be isolated and tested for correlations in order to get the full picture, such as: time indexed, on-page SEO (to be discussed later), Domain Authority, link profile, and depth/quality of content (also to be discussed later with MarketMuse as a measure). It’s possible that correlation does not imply correlation, and by using word count averages as the single method of measure, we may be painting too broad of a stroke.
  2. Likely: High quality content is longer, by nature. We know that “quality content” is discussed in terms of how well a piece satisfies the intent of the reader. In an ideal scenario, you will create content that fully satisfies everything a searcher would want to know about a given topic. Ideally you own the resource center for the topic, and the searcher does not need to revisit SERPs and weave together answers from multiple sources. By nature, this type of comprehensive content is quite lengthy. Long-form content is arguably a byproduct of creating for quality. Cyrus Shepard does a better job of explaining this likelihood here.
  3. Less likely: Long-form threshold. The articles we wrote for this study ranged from just under 1,000 words to nearly as high as 4,000 words. One could consider all of these as “long-form content,” and perhaps Google does as well. Perhaps there is a word count threshold that Google uses.

This is all speculation. What we can say for certain is that all our content is 900 words and up, and shows no incremental benefit to be had from additional length.

Feel free to disagree with any (or all) of my speculations on my interpretation of the discrepancies of results, but I tend to have the same opinion as Brian Dean with the information available.

4. MarketMuse

At this point, most of you are familiar with MarketMuse. They have created a number of AI-powered tools that help with content planning and optimization.

We use the Content Optimizer tool, which evaluates the top 20 results for any keyword and generates an outline of all the major topics being discussed in SERPs. This helps you create content that is more comprehensive than your competitors, which can lead to better performance in search.

Based on the competitive landscape, the tool will generate a recommended content score (their proprietary algorithm) that you should hit in order to compete with the competing pages ranking in SERPs.

But… if you’re a competitive fellow, what happens if you want to blow the recommended score out of the water? Do higher scores have an impact on rankings? Does it make a difference if your competition has a very low average score?

We pulled every article’s content score, along with MarketMuse’s recommended scores and the average competitor scores, to answer these questions.

Correlation 1: Overall MarketMuse content score

Does a higher overall content score result in better rankings? Let’s take a look:

Absolute MarketMuse score vs. target keyword position

PCC

.000

Relationship

None

A perfect zero! We weren’t able to beat the system by racking up points. I also checked to see if a higher absolute score would result in a larger number of keywords ranking on the URL — it doesn’t.

Correlation 2: Beating the recommended score

As mentioned, based on the competitive landscape, MarketMuse will generate a recommended content score. What happens if you blow the recommended score out of the water? Do you get bonus points?

In order to calculate this correlation, we pulled the content score percentage attainment and compared it to the target keyword position. For example, if we scored a 30 of recommended 25, we hit 120% attainment. Let’s see if it matters:

Percentage content score attainment vs. target keyword position

PCC

.028

Relationship

None

No bonus points for doing extra credit!

Correlation 3: Beating the average competitors’ scores

Okay, if you beat MarketMuse’s recommendations, you don’t get any added benefit, but what if you completely destroy your competitors’ average content scores?

We will calculate this correlation the same way we previously did, with percentage attainment over the average competitor. For example, if we scored a 30 over the average of 10, we hit 300% attainment. Let’s see if that matters:

Percentage attainment over average competitor score versus target KW position

PCC

-.043

Relationship

None

That didn’t work either! Seems that there are no hacks or shortcuts here.

MarketMuse summary

We know that MarketMuse works, but it seems that there are no additional tricks to this tool.

If you regularly hit the recommended score as we did (average 110% attainment, with 81% of blogs hitting 100% attainment or better) and cover the topics prescribed, you should do well. But don’t fixate on competitor scores or blowing the recommended score out of the water. You may just be wasting your time.

Note: It’s worth noting that we probably would have shown stronger correlations had we intentionally bombed a few MarketMuse scores. Perhaps a test for another day.

5. On-page optimization

Ah, old-school technical SEO. This type of work warms the cockles of a seasoned SEO’s heart. But does it still have a place in our constantly evolving world? Has Google advanced to the point where it doesn’t need technical cues from SEOs to understand what a page is about?

To find out, I have pulled Moz’s on-page optimization score for every article and compared them to the target keywords’ positional rankings:

Let’s take a look at the scatterplot for all the keyword targets.

Now looking at the math:

On-page optimization score vs. target keyword position

PCC

-.384

Relationship

Moderate/strong

Average on-page score for top 25%

91%

Average on-page score for bottom 25%

87%

If you have a keen eye you may have noticed a few strong outliers on the scatterplot. If we remove three of the largest outliers, the correlation goes up to -.435, a strong relationship.

Before we jump to conclusions, let’s look at this data one final way.

Let’s take a look at the percentage of articles with their target keywords ranking 1–10 that also have a 90% on-page score or better. We will compare that number to the percentage of articles ranking outside the top ten that also have a 90% on-page score or better.

If our assumption is correct, we will see a much higher percentage of keywords ranking 1–10 with an on-page score of 90% or better, and a lower number for articles ranking greater than 10.

On-page optimization score by rankings

Percentage of KWs ranking 1–10 with ≥ 90% score

73.5%

Percentage of keywords ranking >10 with ≥ 90% score

53.2%

This is enough of a hint for me. I’m implementing a 90% minimum on-page score from here on out.

Old school SEOs, rejoice!

6. The competition’s average word count

We won’t put this “word count” argument to bed just yet...

Let’s ask ourselves, “Does it matter how long the average content of the top 20 results is?”

Is there a relationship between the length of your content versus the average competitor?

What if your competitors are writing very short form, and you want to beat them with long-form content?

We will measure this the same way as before, with percentage attainment. For example, if the average word count of the top 20 results for “content marketing agency” is 300, and our piece is 450 words, we hit 150% attainment.

Let’s see if you can “out-verbose” your opponents.

Percentage word count attainment versus target KW position

PCC

.062

Relationship

None

Alright, I’ll put word count to bed now, I promise.

7. Keyword density

You’ve made it to the last analysis. Congratulations! How many cups of coffee have you consumed? No judgment; this report was responsible for entire coffee farms being completely decimated by yours truly.

For selfish reasons, I couldn’t resist the temptation to dispel this ancient tactic of “using target keywords” in blog content. You know what I’m talking about: when someone says “This blog doesn’t FEEL optimized... did you use the target keyword enough?”

There are still far too many people that believe that littering target keywords throughout a piece of content will yield results. And misguided SEO agencies, along with certain SEO tools, perpetuate this belief.

Yoast has a tool in WordPress that some digital marketers live and die by. They don’t think that a blog is complete until Yoast shows the magical green light, indicating that the content has satisfied the majority of its SEO recommendations:

Uh oh, keyword density is too low! Let’s see if it that ACTUALLY matters.

Not looking so good, my keyword-stuffing friends! Let’s take a look at the PCC:

Target keyword ranking position vs. Yoast keyword density

PCC

.097

Relationship

None/Negligible

Believers would like to see a negative relationship here; as the keyword density goes down, the ranking position decreases, producing a downward sloping line.

What we are looking at is a slightly upward-sloping line, which would indicate losing rankings by keyword stuffing — but fortunately not TOO upward sloping, given the low correlation value.

Okay, so PLEASE let that be the end of “keyword density.” This practice has been disproven in past studies, as referenced by Zyppy. Let’s confidently put this to bed, forever. Please.

Oh, and just for kicks, the Flesch Reading Ease score has no bearing on rankings either (-.03 correlation). Write to a third grade level, or a college level, it doesn’t matter.

TL;DR (I don’t blame you)

What we learned from our data

  1. Time: It took 100 days or more for an article to fully mature and show its true potential. A content marketing program probably shouldn’t be fully scrutinized until month 5 or 6 at the very earliest.
  2. Links: Links matter, I’m just terrible at generating them. Shame.
  3. Word count: It’s not about the length of the content, in absolute terms or relative to the competition. It’s about what is written and how resourceful it is.
  4. MarketMuse: We have proven that MarketMuse works as it prescribes, but there is no added benefit to breaking records.
  5. On-page SEO: Our data demonstrates that it still matters. We all still have a job.
  6. Competitor content length: We weren’t successful at blowing our competitors out of the water with longer content.
  7. Keyword density: Just stop. Join us in modern times. The water is warm.

In conclusion, some reasonable guidance we agree on is:

Wait at least 100 days to evaluate the performance of your content marketing program, write comprehensive content, and make sure your on-page SEO score is 90%+.

Oh, and build links. Unlike me. Shame.

Now go take a nap.


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